Return and Refund Policy

NOS Designs Return and Refund Policy.

Thank you for shopping with NOS Designs, your destination for unique and personalized shirts. We understand that sometimes returns and refunds may be necessary, and we are committed to making this process as straightforward as possible. Please read our return and refund policy carefully:

1.Returns

We accept returns for items that are defective, damaged, or if you receive the wrong item.
To initiate a return, please contact our customer support team at nathansnyderstudios@gmail.com within 30 days of receiving your order. Include your order number and a clear description of the issue.
Returned items must be unused, unwashed, and in their original condition with all tags and packaging intact. You’ll also need the receipt.
Please note we use Printful for order fulfillment, because of this, returns will need to be sent to the address on the shipping label that came in the package.

2. Refunds

Refunds will be issued to the original payment method used for the purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at nathansnyderstudios@gmail.com.

3. Exchanges

We do not offer direct exchanges. If you wish to exchange an item, the fastest way to get what you want is to return the unwanted item and place a new order for the replacement.

4. Non-Returnable Items:

Personalized or customized items cannot be returned unless they are defective, damaged, or you receive the wrong item.
Unfortunately, we cannot accept returns on sale items or gift cards.

5. Shipping Costs:

Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped or a defective product).

6. Printful Fulfillment:

Please note that we use Printful for order fulfillment. If you encounter any issues related to the printing or quality of your item, contact us, and we will work with Printful to resolve the problem.

To start a return, you can contact us at nathansnyderstudios@gmail.com.

You can always contact us for any return question at nathansnyderstudios@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

At NOS Designs, we are committed to ensuring your satisfaction with our products. We strive to provide you with high-quality, artistic shirts, and we appreciate your trust in us. Thank you for choosing NOS Designs for your fashion needs.